General

This section deals with the privacy practices that apply exclusively to users of the Sollio.coop website.

NB: To ensure you are well informed regarding the processing of personal information collected on other Sollio websites, please refer to the specific privacy policy for each Sollio website you visit.

If you have not already done so, please read this section of the Policy before using our website or providing us with personal information on Sollio.coop in any way. If you do not agree with the terms of this Policy, we ask that you stop using this website (Sollio.coop) and that you do not provide us with any personal information. We also recommend reviewing this Policy from time to time, as it can be changed or updated at our sole discretion.

Several forms are available on this site, such as:

• Springboard for Agricultural Youth
• Sollio Next Generation Award
• AGM registration
• Relève agricole program application

We ask you to provide us with personal information through various forms available online.

We may also ask you for personal information in connection with certain customizable tools and features, as well as surveys and contests that we may hold from time to time. You will always have the choice whether or not to participate in these contests and surveys and whether or not to provide your personal information in order to enjoy these features.

Table 1 details the ways we collect personal information, the purposes for which it is collected, and the types of personal information collected for such purposes.        

Table 1: Type of personal information collected

Online browsing: Cookies and tracking technology  

As is common practice on websites, we use cookies that we own and the cookies of third parties (or similar) (commonly known as “first-party cookies” and “third-party cookies”), as well as similar technologies to track our users for profiling and identification purposes. Cookies are small data files containing alphanumeric characters that are stored on your computer and that identify your browser on an individual basis. We also sometimes use cookies in conjunction with web beacons to help us track how visitors browse our website.          

For more information about our practices relating to cookies, click here to go to the cookie management system and read this section.

A record of your visit to our website and your preferences is created using cookies, web beacons and similar tracking, profiling and identification technology on the website. This technology lets us know how our website is used and how it can be improved.

Using a notification, we inform you of the use of this technology in real time when you visit our website (Sollio.coop). We give you the option of managing cookies in such a way that allows us to obtain express consent to activate these functions, which are deactivated by default (except for essential cookies).

Third-party cookies and demographic advertising targeting on other websites

The types of cookies listed in Table 2 may be third-party cookies. We may work with third-party advertising companies such as Google (Google Analytics and YouTube), Meta (Facebook Pixel), and LinkedIn, which collect and use information about your visits to our websites to show you advertising that may be of interest to you. However, Sollio Agriculture does not disclose any information that would allow these advertising companies to identify you. In short, a code in the cookie file allows you to be identified as a user but does not identify you using your personal information (first name, last name or address).

We may arrange for partners to install and use marketing and retargeting cookies on our site that share your preferences and interests with them in order to show you tailored advertising content at a later time. Retargeting is a marketing tactic that displays relevant content to a user who has already shown an interest in a product or service.

When you access a page on our website, whether directly or through an advertisement that redirects you there, a cookie is automatically created on your computer. We currently use web analytics tools (e.g. Google Analytics and DoubleClick). External advertising servers may have access to this cookie. Our service providers may also need to collect your IP address or mobile device identifier when you visit a site. This information may constitute personal information in certain cases and may be transmitted and stored outside Québec on servers located in Canada or elsewhere, such as in the United States.

Sollio does not combine any information collected by these third parties with information we hold about you. Please note, however, that some providers may be required to disclose the data they collect to third parties if they are legally required to do so or wish to entrust the processing of data to third parties.

Table 2 provides further details on how Sollio uses cookies on the Sollio.coop website.

Table 2 – Cookies that may be used on Sollio.coop

Can I decline cookies when browsing?

You can decline the personalization, profiling and identification functions on our websites by disabling cookies on your browser. A cookie management tool is also available in a notification window that appears as soon as you begin browsing the Sollio.coop website. However, if you do not enable cookies, some pages of our website may not display properly and some features may not be available.

Use of web beacons

Web beacons are tiny images placed on our web pages to anonymously track the number of times a particular page has been visited by a website user. These beacons are invisible. Unlike cookies, web beacons are not stored on your computer.

Web beacons allow us to show you ads targeted to your interests by telling us which pages interest you.

Cookies and web beacons may contain personal information that could be used to identify you, such as the unique identifier required for retargeting. In other words, the personal information collected by beacons is used for behavioural advertising. Using a unique identifier for retargeting involves profiling.

When you click on one of these ads, we may also track the response rate for the advertising campaign.

Interactions with third-party websites

Sollio.coop may provide links to third-party websites or parts of third-party websites. Sollio has no control over the content and operation of these sites or their privacy practices.

Our advertising partners and other third parties may also install cookies or web beacons in connection with their advertising messages or links to their websites. Please note that this Policy does not apply to third-party websites or third-party advertising providers.

As a result, any personal information you submit through these third-party sites is subject to their privacy policies. It is therefore your responsibility to read their privacy policies in order to ensure that your personal information is protected.    

Third-party service providers and targeted advertising

We may also use services provided by third-party platforms (such as social networking platforms, search engines and other third-party websites) to display demographically targeted advertisements on these platforms to users of these platforms, based on user data collected by the operators of these platforms. In general, the ads you see on these platforms are governed by the privacy policy, terms of use and preference options provided by the provider of the platform in question.

Sharing your personal information with third parties

From time to time, we may share your personal information collected through the Sollio.coop website with third-party service providers that we have contracted to perform services on our behalf, at our direction.

For more information on our practices regarding the sharing of personal information with third parties, please see “Sharing your personal information with third parties” below, under “General rules.”

When using any Sollio website other than Sollio.coop to interact with us, please refer to the specific privacy policy governing that website, if applicable, which shall prevail over this Policy in the event of any discrepancy. If you have difficulty obtaining information about how we process your personal information, please contact the Person in Charge of the Protection of Personal Information, whose contact information is found below in the “Contact information” section and who will respond promptly to your inquiries.

Sollio may collect personal information on the websites in the list below, among others. This list is provided for informational purposes only and is not exhaustive.

If you visit any other website not connected to Sollio, please refer to the privacy policy on that site and be advised that Sollio is not responsible for the processing of your information as collected by third parties.

Sollio may obtain information about you through the information you upload as a job applicant on any of the careers pages of our divisions or the careers page of the parent company (https://sollioemplois.jobs.net/en-CA/). Please refer to our applicable recruitment privacy policies, which are available on these careers pages. In addition to Sollio, a third-party operator of the careers page may post its own privacy policy. Please refer to this policy regarding the processing of your personal information by this third party for its own purposes, if applicable, as such processing is not Sollio’s responsibility.

We may obtain personal information about you because you are employed by Sollio or any of the employer entities wholly owned by Sollio. As an employee, please consult the Confidentiality Policy on Processing of Personal Information for Human Resources Purposes on your employer (Sollio Cooperative Group)’s intranet or ask for a copy of the policy from the Person in Charge of the Protection of Personal Information, whose contact information is found under "Contact information".

This section applies to you if you are employed by a Sollio network entity that is not Sollio itself (e.g. you are an employee of a Sollio member cooperative, a partnership or BMR). If so, it is your employer’s responsibility to obtain your consent (except in certain cases where Sollio has been specifically mandated to do so on your employer’s behalf). It is also your employer’s responsibility to put all the necessary measures in place to comply with legislation and regulations regarding the processing of your personal information. This is why, if Sollio collects your personal information directly from you or through your employer (at your employer’s request) as part of a service relationship between Sollio and your employer, Sollio asks that you refer to your employer’s privacy policy so that you can be aware of its privacy practices and the purposes for which your information is collected.

For example, Sollio could provide centralized human resources services for its member cooperatives, partners and subsidiaries (hereinafter referred to as “employers”). If so, the individual whose personal information is being collected should refer to their employer’s human resources privacy policy, which should indicate the purpose for which their personal information is being collected by Sollio, which has been mandated to do so. In addition, please refer to said policy to learn how this information is processed by the employer, including processing carried out by providers, such as Sollio, that are involved in processing it.

Please refer to the “General rules” section of this Policy.

Please also refer to the specific privacy policies governing any of the websites of our subsidiaries or of persons connected to Sollio that you use to interact with us.

If you have any difficulty obtaining information about our processing of your personal information, please contact the Person in Charge of the Protection of Personal Information, whose contact information is provided below in the “Contact information” section and who will answer your questions.

We do not knowingly collect information from children or other persons under the age of 14. If you are a minor under the age of 14, please do not provide us with any personal information without the express consent of a parent or guardian. If Sollio must obtain personal information from an individual under the age of 14, we will contact the person’s parent or guardian to obtain consent.

Except for personal information that is required by law to be retained, you may withdraw your consent to all or part of the collection, use and disclosure of your personal information for one or more reasons at any time by giving us reasonable prior notice. Your decision to withdraw consent may affect Sollio’s ability to provide products or services (with regard to our website or otherwise). Please contact us if you prefer that we not collect, use or share your personal information or that we not use your personal information to contact you to promote our products and services. We will carry out the user’s instructions as soon as possible, subject to any contractual or legal restrictions, but we may not be able to stop certain uses of your information immediately. Please note that withdrawal of consent may prevent you from providing us with certain services.

You have the right to obtain confirmation regarding the personal information we hold. You have the right to access your personal information and to rectify it when it is out of date, incomplete or inaccurate, as the case may be. You have the right to request that we cease to disclose information about you, de-index this information or re-index it under certain conditions, such as when disclosing this information contravenes a law or court order. You can help Sollio keep information about you accurate by notifying Sollio of any changes to that information.

You may also file complaints about how we process your Personal Information, or any other concerns about your privacy, directly with Sollio’s Person in Charge of the Protection of Personal Information. We will treat your complaint seriously and respond with the appropriate measures.

To file a complaint, you may contact Sollio’s Person in Charge of the Protection of Personal Information and indicate that you wish to file a complaint. This person’s contact information is provided below under “Contact information.” This person will then send you a complaint form and process it. Barring exceptional circumstances, a decision regarding your complaint will be made within the period provided for by law, or within a reasonable time of submitting the complaint.There will be no discrimination or retaliation against any individual who files a complaint.

Please note, however, that filing a complaint with the Person in Charge of the Protection of Personal Information does not suspend the time limits for exercising remedies provided by law.

Moreover, you should know that you have the right to contest our decision or to file a complaint with the competent authorities